Greyhound Network Radio on Reliance Jio Launch

Catch Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research with Anshoo Nandwaani, VP & Principal Analyst, Greyhound Research in a conversation about the Reliance Jio announcement and its impact on the telecom sector in the country and across the globe on Greyhound Research’s knowledge sharing initiative, Greyhound Network Radio.

Reliance Jio Launch Set To Jolt India’s Telecom Sector

On 1st September 2016, Reliance Industries Chairman, Mukesh Ambani, announced details of the Reliance Jio launch in the company’s 42nd Annual General Meeting

Per the company it will start offering services from 5th September but the commercial launch will be on 31st December, 2016. While the company has stated an altruistic objective for Reliance Jio, that of putting India on the global map for mobile broadband Internet access, there is no denying that this announcement has jolted the country’s telecom sector.

What Does Microsoft PowerShell’s Availability On Linux Means To Enterprises And CIOs?

Overall, the global software developer community and enterprises have given a positive response to Microsoft’s recent move to make its automation and scripting platform PowerShell available to Open source software Linux including Ubuntu, Centos, Red Hat and Mac OS X platforms.

Infosys Shares Down 1.1% On RBS Effect

The Royal Bank of Scotland’s decision to shelve its IT deal with Infosys may have hit the Indian company’s stocks on Tuesday but the development could have a ripple effect on many such projects for the IT sector and result in more ramp downs.

With Technology At Helm, South Korea Ready To Contribute To Global Innovation

With AWS’s Seoul Data Centre region going live in January 2016 and Microsoft announcing plans in May 2016, all eyes were set on IBM and Google.

While the latter is yet to make any announcement on this topic, the former announced its new Data Centre in Pangyo, South Korea on 25 August 2016. Per IBM’s official statement, this is the company’s 9th Data Centre in the Asia Pacific including Japan (APJ) region (part of its Global network of 47) and an outcome of its collaboration with SK Holdings C&C.

HCL Technologies Eyes 20% Revenue From Digital Play By 2020

HCL Technologies, India’s fourth largest software services company, expects digital, cloud, analytics, automation and internet of things (IoT) to grow faster than the traditional business segments, accounting for up to 20 per cent of revenues in next three to four years, from current five per cent.

Why Symantec Buying Blue Coat Makes Sense

Managing enterprise security in today’s digital world is becoming increasingly complex with constantly evolving threats.

This gives Chief Information Officers (CIOs) and Chief Information Security Officers (CISOs) a compelling reason to invest in a security partner who is committed to the cause of Enterprise Security and, more importantly, has the resources to invest in Threat R&D and Threat Intelligence.

Surviving Brexit Aftermath Using Digital Transformation As Your Armour

Regardless of how the economy shapes up after Brexit, Britian’s decision to move out of the EU in June has undoubtedly given birth to a new-world equilibrium for all in Britain and EU. 

Greyhound Research believes that despite the proposed outcomes of political and economic liberty arising out of Brexit, Britain’s reliance on the EU (and vice versa) will continue to be pivotal for their respective success.

Using Bots To Enhance Experience And Engagement

In today’s digital world, bots are beginning to play an increasingly critical role by helping automate processes among other things.

At Greyhound Research we are of the firm belief that while automation and efficiency are clear outcomes of using bots, the resulting experience and engagement outcomes from the use of bots are significant. However, while much research has been done about using bots to improve customer engagement, the use cases of bots to help improve workforce productivity remains largely an unexplored territory.

Making Big Data Drive Digital Transformation

As organisations adopt new applications and approaches to cater to non-traditional touchpoints, they are faced with an explosion of data.

It’s but natural for organisations to get overwhelmed by the large volumes of data generated daily (sometimes every few seconds) from a multitude of sources such as social networking sites, internal employee communication, and other organisational resources including sensors among others.

Workday Moves Test & Dev To IBM Cloud – Expect Increased Focus On Innovation

On 15 August, 2016 IBM and Workday announced a multi-year partnership wherein Workday will use IBM’s Cloud for its internal Testing and Development environment.

The announcement adds to the existing IBM and Workday partnership which includes IBM’s global Workday Consulting Services, IBM’s acquisition of Workday services provider Meteorix (in 2015) and IBM’s own use of Workday’s Human Capital Management (HCM) for its global workforce.

Top CEO Dilemma of 2016: Surviving Digital Disruption

Gone are the days when analysts and shareholders would spare organisations grappling with modest growth prospects.

It’s no wonder that in today’s rapidly changing digital world, Chief Executive Officers (CEOs) are under constant pressure to deliver the goods. 

Managing Technology Costs In A VUCA World

It’s a cliche to say that we live in a VUCA world – one riddled with Volatility, Uncertainty, Complexity and Ambiguity. 

However, organisations in this VUCA world that continue to strive to stay competitive and scale up either by acquiring other companies or growing organically, or even doing both simultaneously, need to increasingly keep a hawk’s eye to ensure newer ways to keep costs costs under control while not hampering business growth.

Architecting Supply Chain In The Wake Of Digital

company’s Supply Chain is undoubtedly its backbone but a smooth process cannot be taken for granted.

To remain competitive and secure earnings growth, organisations are looking at both process automation and newer technology systems to redefine their Supply Chain.

Making Cloud A Rewarding Experience

Cloud offerings are no longer the preserve of startups and small and medium businesses. They now meet the criteria of enterprise IT and are also supported by traditional IT vendors like IBM, Microsoft, SAP, Oracle among others.

Cloud Computing as a service provisioning mechanism has graduated to become a mainstay option for organisations. Depending on their IT maturity and priority, organisations are choosing to consume services via SaaS (Software as a Service), PaaS (Platform as a Service) and/or Infrastructure as a Service (IaaS) from Cloud Service Providers (CSPs).

Vodafone Renews Outsourcing Deal With IBM

Vodafone India has renewed its technology outsourcing contract with IBM for five years. Rivals such as Tech Mahindra, Wipro, Tata Consultancy Services and Infosys were also in the fray for a deal that analysts say is worth $750-850 mn (Rs 5,025-5,695 crore).

IBM Wins $750-million Vodafone India Contract

Vodafone India has renewed its IT outsourcing contract with IBM for another five years. The companies did not disclose the contract value.

Below are excerpts from a Greyhound Research Freemium Research Note. The complete Research Note is available here.

IBM Hybrid Cloud To Bolster Vodafone India’s Customer Engagement

IBM and Vodafone India on Tuesday announced a five-year agreement running into multi-million dollars where the software giant will manage IT services support for Vodafone India to facilitate a better customer engagement.

Below are excerpts from a Greyhound Research Freemium Research Note. The complete Research Note is available here.

Vodafone Renews IT Deal With IBM For 5 Years

According to Greyhound Research estimates, the deal has been signed in the range of $750-850 million. Telecom giant Vodafone has renewed its multi-million dollar engagement with IBM to manage IT services support for its India arm for another five years.

Below are excerpts from a Greyhound Research Freemium Research Note. The complete Research Note is available here.

Enhancing Customer Experience To Maximise Marketing Dollars

Given the growing need for organisations to deliver differentiated customer experience, improve marketing spend Return On Investment (ROI) and battle competition from newer technology incumbents, Chief Marketing Officers (CMOs) today are under increasing pressure.

In order to tackle this pressure, organisations are moving away from siloed Systems of Transaction and towards contextual Systems of Engagement.

Based on our ongoing tracking of the market and thousands of yearly CMO enquiries (of the total 10,000) which we handle, Greyhound Research believes these new systems are expected to help marketers manage experiences on non-traditional customer touch points like mobile devices, application marketplaces and online communities.

The Vodafone-IBM Deal Reflects Changing CIO Mindset Towards IT Outsourcing

Vodafone India Ltd, India’s second-largest mobile-phone services company, on Tuesday renewed a multi-million-dollar agreement with International Business Machines Corp. (IBM) to manage information technology (IT) services support for its infrastructure and applications.

Below are excerpts from a Greyhound Research Freemium Research Note. The complete Research Note is available here.

Vodafone Renews Deal With IBM India To Drive Digital Transformation Outcomes

O9 August, 2016, IBM India announced the renewal of its partnership with Vodafone India.

Building on an 8-year-old relationship between the two organisations, IBM India will help Vodafone transition into IBM Hybrid Cloud. Expected benefits of this partnership includes enhanced customer experience, cost optimisation, scalability of IT infrastructure and overall improvement in efficiency of network operations.

Using Digital Transformation To Improve Sales Effectiveness

In an omni-channel world, the evolution of go-to-market channels is undoubtedly enforcing a change in the role of Chief Sales Officers (CSOs).

Traditional go-to-market channels like retail stores are being replaced by new-age digital channels such as mCommerce and eCommerce and eroding traditional business models. Greyhound Research believes that forward-looking CSOs must not only manage a salesforce, but also proactively keep an eye on digital disruption for new revenue sources.

Making The Case For Workforce Analytics To Transform Employee Engagement

For decades, Chief Human Resources Officers (CHROs) have automated processes in a bid to improve employee performance.

However, they continue to search for better ways to motivate employees simply because employee engagement and organisational success is so interlinked. It’s no surprise, then, that the need to align their teams to organisational goals and be counted as a strategic advisor to the management continue to be some of the long-standing struggles of CHROs. 

Greyhound Network Radio with Amandeep Singh Sarna, Starwood Hotels

Catch Amandeep Singh Sarna, Regional Director IT for Starwood Hotels & Resorts worldwide, in a conversation with Sanchit Vir Gogia, Chief Analyst & CEO, Greyhound Research on Greyhound Research’s knowledge sharing initiative, Greyhound Network Radio.

HCL Technologies June Quarter Profit Rises 14.8% To Rs2,047 Crore

HCL Technologies Ltd, the country’s fourth largest IT firm, saw its June quarter consolidated net profit rise by 14.8% to Rs.2,047 crore on account of broad-based growth across service offerings, and it expects 12-14% revenue growth in the ongoing fiscal.

AWS Vs Microsoft

From bringing in big guns to run enterprise sales in the country and running full-page ads to counter each other’s data centre launches to attempting to poach clients, these American giants are leaving no stone unturned to win in India.

All Eyes On Microsoft India: Will Anant Help Turn The Page?

It takes one brain to dream of change but many a handful to turn it into a reality.

Satya Nadella has done exceptionally well to dream up a new and improved Microsoft and steer the company strategy accordingly. However, the company’s ability to actualise this on the ground still remains to be largely work-in-progress and in many ways a distant dream. Albeit this applies to nearly all Global markets, it is particularly true for India.

Google Continues To Ride High On Advertising In June Quarter

Advertising powered Internet giant Alphabet Inc.’s revenue growth in the second quarter, as it has for years now. Revenue at Alphabet—Google’s parent firm, formed in 2015—rose 21% to $21.5 billion in April-June from a year ago. Advertising revenue reached $19.14 billion, a 19% year-on-year (y-o-y) increase.

Facebook Results Deliver More Bad News For Newspapers

Sure, Facebook increasing its quarterly profit to over $2 billion in the three months ended 30 June, a mere six months after it hit $1 billion is significant, but there’s something even more important in the numbers presented by the company’s founder-chief executive officer Mark Zuckerberg on Wednesday. And that’s an inflection point that highlights even more troubled days for print media companies.

Protected: About Time Microsoft India Delivers A Yorker

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“The World Better Be Ready For Automation”: Ganesh Ayyar Of Mphasis

About two years ago, Ganesh Ayyar, CEO of Mphasis Ltd, began interacting with his younger, digitally-native employees to understand the moorings of a new generation. In his interactions he noticed deep underlying currents that could completely change the way these kids worked towards their future goals and also perceived their employer’s ability to meet those goals.

Verizon Inks Deal To Acquire Yahoo For $4.83 bn

by Yahoo! Inc. has agreed to sell its core operations to US telecom giant Verizon Communications Inc. for $4.83 billion in a transaction that marks the end of the Internet pioneer as an independent company after a two-decade-long journey.

Verizon Acquires Yahoo For $4.8 billion In All-Cash Deal

Yahoo, one of the biggest Internet services companies of yesteryears, has been acquired by US telecom major Verizon for $4.83 billion in an all-cash deal. While the acquisition is being seen by many analysts as the end of the road for the Internet pioneer, users and fans are hoping for a magical revival of its glorious past.

Verizon Buys Yahoo, Puts It In Competition With Facebook, Microsoft And Google: Analyst

Yahoo, that has been restructuring its business for year now, finally sold out to Verizon. Verizon sealed the deal for $4.83 billion, all in cash. This acquisition gives Verizon access to Yahoo’s advertising technology tools such as BrightRoll and Flurry, assets such as Search, Mail, Messenger as well as real estate, among others. The deal is expected to close in Q1 2017.

WORLD NEWS (42)

Technology @ Hotels: Time For Big Change

Use of technology at hotels has evolved over the last 3 decades from being a simple billing system to now facilitating the entire booking to checkout cycle. 

Despite seeping into all functional areas, technology has never been at the forefront of hotel business until today. Hotel business is certainly a one which requires a high level of personal human touch but moving on with times, guests today look for a more lifestyle oriented experience rather than a conventional hotel experience.

Verizon Acquires Yahoo, Aspires To Compete With Google & Facebook

On 25 July 2016, Verizon Communications confirmed its plans of acquiring Yahoo’s operating business for USD 4.83 billion.

The sale includes Yahoo’s content offerings in News, Sports, Finance, Yahoo Mail, Brightroll (programmatic advertising technology), Flurry (mobile application analytics solution) and Gemini (search and native advertising solution) among others.

Why AWS Announcement Heralds Public Cloud War In India

On 28 June, when Amazon Web Services (AWS) announced the launch of its sixth Asia Pacific (APAC) Region in Mumbai, India, it did nothing short of telling its competitors firmly, especially Microsoft and IBM, that it was stepping up its no holds barred campaign to dominate the public cloud space.

It was hardly any surprise then, that Microsoft was forced to follow up with an aggressive cloud campaign the very next day.

AWS now has a total of 35 Availability Zones across 13 geographic regions. As AWS points out, these zones comprise one or more discrete data centres, each with redundant power, networking and connectivity, housed in separate facilities.